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Delivery Policy (West Malaysia)

1. Online Order

We provide shipping for West Malaysia only. Current online orders take up to 3-7 business days to arrive.

  • Standard Shipping Rate by Weight (1 litre is approximately 1 kg)

  • RM 5.50 for the first 3 kg. Subsequently, an addition of RM 0.60 for every subsequent 0.5 kg

  • Free shipping for online orders more than RM 500.00


2. Offline Order

We accept offline orders via email, phone and Whatsapp

We provide free shipping for order more than RM 500.00 per single delivery stop in Klang Valley. We will charge RM 30.00 per delivery stop for each additional delivery point. 


Delivery Policy (East Malaysia & International)

We accept offline order via email, phone and Whatsapp. Hotline: +6 03 7625 9521

We provide shipping with our logistics partners on per case basis. Please contact us for special arrangement at affordable rates.


Should there be any problems with your order (not what you expected, not received, etc) please let us know as soon (info@mrfactory.com.my) as possible. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.

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