New Customer 10% OFF (Promo Code: NEW) GET NOW!

faq.jpg

Frequently Asked Questions

For shipping information, please go to “Our Delivery Policy”.
For terms of service and privacy policy, please go to “Terms of Service

1. How to Order Offline?
We accept orders by email (info@mrfactory.com.my), phone (+6 03 7625 9521) or mobile (+6 017222 9658, Whatsapp). Kindly note that our payment term is Cash in Advance. We will only process any order once we receive the payment.

2. How can I place a monthly order?
We accept monthly orders to be delivered to our loyal customers. Kindly place the monthly order by email (info@mrfactory.com.my), phone (+6 03 7625 9521) or mobile (+6 017222 9658, Whatsapp).

3. How can I get sample for trial? 
We do not provide sample for trial. However, we can conduct product demonstration sessions by appointment.

4. Where can I buy your products? 
We are an online-based company. We fully rely on words-of-mouth and customer recommendation to grow. Kindly review us here!

5. Where can I buy your products?
We do not have a physical storefront. We are actively seeking retailer for business collaboration!

6. Where can I apply your products?
Our wide range of products are suitable for clean, wash, disinfect, degrease, lubricate, polish and protect. Kindly contact us for our complete list of products and applications!

Your Cart

Your cart is currently empty.

Continue browsing here.